DIDs

  1. What is DID?

    Direct Inward Dialing (DID) is a telecommunication service that allows a phone number to ring through directly to a specific phone within an intricate network of lines, bypassing the need for a switchboard.

  2. How does DID work?

    DIDs work by assigning unique numbers to individual phone lines within a private branch exchange (PBX) system. This allows external callers to connect directly to a desired workstation without routing through a main reception.

  3. When is a DID useful?

    DIDs are invaluable for businesses that require direct lines for employees or departments, enabling direct contact without intermediary handling and enhancing customer experience with personal service.

Why Choose Dialer Guru DIDs?

Personal Touch for Customers

Give clients a direct line to their point of contact, personalizing the experience.

Scalable as You Grow

Easily add numbers as your business expands, without the need for additional physical lines.

Local Presence, Global Reach

Offer local numbers in multiple regions, broadening your market presence without a physical location.

Seamless Integration

Integrate with your existing PBX or use our cloud-based solutions for a complete communication system.

A Comprehensive DID Service with Dynamic Features

Our DID offerings include:

  • Local and International Numbers
  • Easy Number Management
  • Immediate Activation
  • Clear Call Quality
  • Compatibility with VoIP and Traditional Telephony
  • Robust Disaster Recovery

FAQ – Frequently Asked Questions

Yes, Dialer Guru offers a seamless number porting service that allows you to transfer your existing numbers to our DID system without disruption to your current service or any change to how your customers reach you.

DIDs can significantly enhance your business communication by providing direct lines for key staff or departments, reducing call handling time, and offering customers a more personal and direct way to connect with your business. It can improve response times and customer satisfaction as well.

A standard phone line typically requires a call to be manually routed to the correct extension within an organization. A DID bypasses this step, as it is linked directly to an extension or phone within the PBX system, allowing external callers to reach the intended party directly without an intermediary.